Clear communication in health care - we all win

The Francophone health care networks of Newfoundland and Labrador (RSFTNL) and Yukon (PCS) have elected to put together a business case for the importance of linguistic and cultural competence targeting translation-interpretation and navigation services as transitional solutions.

There are many solutions that range from symbolic: "Hello, Bonjour" to the ideal: a completely bilingual institution. The translation-interpretation and navigation are preferred solutions to improve the quality of care in French.  However, they must be seen as transitional solutions.



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